RETURNS & EXCHANGES
Shipping / Delivery
Domestic "Thailand"
We offer free express shipping with Thai post. Delivery within 2-5 business days.
International
Flat rate of 36€ for express worldwide shipping. Delivery within 5-7 business days.
RETURNS
We accept returns on all full-price orders* within 14 days from the day the merchandise is delivered. The merchandise must be returned
in the exact condition in which it was shipped in order to receive a refund. This includes the original packaging - the box & dust bag
it came in - otherwise, the item will be returned to the customer at their own cost.
Shipping charges for returns/exchanges are not credited unless there is a defect in the merchandise. International orders are final sale
only and may not be returned or exchanged. KEAR STORE.
We recommend returns by courier, recorded or special delivery.
**Please Kindly note that we are not responsible for shipments lost in transit. **
** KEAR STORE cannot offer a refund or exchange for "change of mind"
HOW DO YOU RETURN AN ITEM?
To return an item you must contact customer services at hello@kearstore.com All returns must be sent via registered mail in their original condition.
WHAT'S YOUR RETURN POLICY ON SALE ITEMS?Orders placed during online sales/promotions are final- no refunds or exchanges are allowed.
If merchandise is returned despite this policy, items will be sent back to you.
Please allow up to 7 business days for your refund or exchange to be processed.